Frequently Asked Questions
- How long will the app be unavailable/taking a break for?
- Why is the app temporarily unavailable?
- I'm part of a direct cash assistance program and need assistance.
- Can I still log in?
- I linked my bank account, what will happen to that?
- I created my account, but can’t verify my phone number to complete registration.
Boosters
- I completed a Booster and I'm still waiting for my booster money. Will I get paid?
- I'm in the middle of completing a booster, will I be paid if I still complete it?
- Why did I receive a gift card instead of a direct deposit?
- I was informed that my reward was delivered, but I couldn't find my payment. Where is my payment?
- How will I know when I’ve completed a Booster?
- What if I can’t remember the steps to complete a Booster I already started?